Last updated: 17th October 2024.

Welcome to Suppeer! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using Suppeer, you agree to comply with and be bound by these Terms.

1. Acceptance of Terms

By using our services, you confirm your acceptance of these Terms and agree to adhere to them. If you do not agree with any part of these Terms, please refrain from using our services..

2. About Suppeer

Suppeer provides personalised peer support and coaching services for Black and neurodivergent women facing workplace challenges. Our guidance stems from personal experience and practical support, and does not constitute formal legal or HR advice.

3. User Responsibilities

• Eligibility: You must be at least 18 years of age to use our services.

• Accurate Information: You agree to provide accurate and complete information when requested.

• Use of Services: You agree to use our services solely for lawful purposes and not to engage in any activity that may harm Suppeer or other users.

4. Confidentiality

We are committed to maintaining the confidentiality of your information. All communications between you and Suppeer are private and will not be shared with third parties without your consent, except where required by law.

5. Limitations of Liability

• No Formal Advice: Suppeer does not provide formal legal advice or HR consultations. Our services are intended solely for peer support and guidance.

• No Guarantees: While we are committed to supporting you, we cannot guarantee specific outcomes.

• User Responsibility: Any actions taken based on our guidance are your responsibility. Suppeer is not liable for any decisions or actions you take, or fail to take, as a result.

6. Intellectual Property Rights

All content on the Suppeer website, including text, graphics, logos, and images, is the property of Suppeer or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

7. Termination

We reserve the right to suspend or terminate your access to our services at our discretion, without notice, if we believe you have breached these Terms.

8. Changes to These Terms

We may update these Terms periodically. Any changes will be posted on this page with the revised date. Your continued use of our services following any changes constitutes acceptance of the updated Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these Terms, please contact us at info@suppeer.co.uk.

Last updated: 17th October 2024

At Suppeer, we are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Data Controller

Suppeer ("we," "us," or "our") is the data controller responsible for your personal data. If you have any questions regarding this Privacy Policy or your personal data, please contact us at info@suppeer.co.uk.

2. Information We Collect

• Personal Information: When you contact us or use our services, we may collect personal information such as your name, email address, phone number, and any other details you choose to provide.

• Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, and pages visited.

3. How We Use Your Information

We use your personal data to:

• Provide and personalise our services.

• Communicate with you, including responding to your enquiries.

• Improve our website and services.

• Comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: By providing your information, you consent to our processing of your personal data for the purposes outlined.

• Contract: Processing is necessary for the performance of a contract to which you are a party.

• Legal Obligation: To comply with legal and regulatory requirements.

5. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may disclose your information:

• To comply with legal obligations.

• To protect and defend our rights and property.

• To service providers who assist us in operating our website and services, subject to confidentiality obligations.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data in accordance with GDPR regulations.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal obligations.

8. Your Rights

Under GDPR, you have the right to:

• Access: Request a copy of the personal data we hold about you.

• Rectification: Request correction of any inaccurate or incomplete data.

• Erasure: Request deletion of your personal data under certain circumstances.

• Restriction: Request restriction of processing your personal data.

• Data Portability: Receive your personal data in a structured, commonly used format.

• Object: Object to the processing of your personal data for certain purposes.

• Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at info@suppeer.co.uk.

9. Cookies and Similar Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can manage cookies through your browser settings.

10. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Your continued use of our services following any changes constitutes your acceptance of the revised Privacy Policy.

12. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK. However, we encourage you to reach out to us first so we can try to assist you in resolving the matter.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: info@suppeer.co.uk.